Support &
Privacy Choices
Rally AI is operated by Bryce Ranchero, an individual in Illinois. The public service is designed only for adults age 18 or older in the United States.
App support
- Automatic verification: connect to the internet and reopen Rally. Public App Store installations normally verify automatically with Apple App Attest; no Rally account or invite code is required.
- Analysis trouble: use one swing per clip, film the full body from the side when possible, keep the clip at 15 seconds or less, and avoid minors or bystanders in frame.
- Rally Pro: open Profile → Rally Pro to view or manage the subscription. Apple handles billing, cancellation, refunds, and payment information.
- Saved data: results and trusted audio-free motion reviews are stored on the iPhone, not in a Rally account, so they do not automatically transfer to another device.
Your privacy choices
- Decline consent: Rally will not upload a swing without the electronic consent.
- Withdraw consent: Profile → Privacy & Data → Withdraw Consent blocks future uploads until you sign the current disclosure again. It does not delete completed local analyses.
- Delete one analysis: delete it from History to remove that analysis, contact image, pose track, and retained review video from the iPhone.
- Delete local Rally data: Profile → Privacy & Data → Delete all Rally data from this iPhone removes local analyses, review files, preferences, consent state, and the local installation credential.
Privacy requests
Email ricebboi@gmail.com with the subject Privacy Request to ask Rally to confirm whether it is collecting, sharing, or selling consumer health data about you; provide access or an applicable third-party list; correct verifiable information where required; stop future collection or sharing; delete information Rally can authenticate under your request; remove a launch-list submission or manual recovery label; report that a minor used the service; or provide the operator's legal mailing information.
State the request you are making and your state of residence. If the request concerns an anonymous installation, contact Rally before using the local all-data control or uninstalling the app. Include only enough information to help authenticate the request, such as the consent date visible in Profile and the approximate date of a recent analysis. Do not send identity documents, an installation credential, App Store credentials, payment information, a swing video, pose data, or a screenshot containing sensitive information unless Rally explains why a narrower method is insufficient.
Rally will use commercially reasonable efforts to authenticate the request through the existing email channel and the limited records described in the policies. Rally may ask for additional information reasonably necessary to authenticate the request, but will not require a new account. If Rally cannot authenticate a request, it will explain that limitation rather than disclose or delete data tied to another installation. Requests are free at least twice each year; Rally may charge a reasonable administrative fee or decline to act only when permitted for a manifestly unfounded, excessive, or repetitive request.
Response periods
- Washington: Rally will respond without undue delay and no later than 45 days after receiving the request. Authentication does not extend that clock. When reasonably necessary, Rally may take one additional 45-day extension and will explain the extension within the first 45 days. Deletion from an archived or backup system may be delayed only as allowed by Washington law, for no more than six months after authentication.
- Nevada: Rally will respond without undue delay and no later than 45 days after authenticating the request. When reasonably necessary, Rally may take one additional 45-day extension and will explain it within the first 45 days after authentication. An authenticated consumer-health deletion request will be completed within 30 days, including notice to applicable processors or other recipients. Nevada permits a longer delay for data on archived or backup systems only as allowed by law.
- Other requests: Rally will use the shortest applicable legal period and will explain any lawful extension or inability to authenticate.
Deletion scope
For an authenticated request, Rally will delete consumer health data within its records and network that can be linked to the requester and will instruct applicable processors, contractors, affiliates, or other recipients to delete covered data as required. Rally does not operate a server library of swing videos, pose tracks, scores, contact images, or coaching results. Temporary analysis content is destroyed through the request cleanup path; limited authorization, quota, abuse-control, and operational records follow the stated schedules unless an authenticated deletion duty applies or a limited legal or security exception permits retention.
Appeals
If Rally refuses to act on a privacy request, reply to the written decision with the subject Privacy Appeal. Rally will review the appeal through the same email channel and respond in writing within 45 days after receiving it. The response will explain the action or refusal and its reasons. If the appeal is denied, Rally will provide the applicable attorney general complaint method, including the Washington Attorney General or Nevada Attorney General when relevant.
Policies
Privacy Policy & Biometric Retention Schedule
Consumer Health Data Privacy Policy
Apple Standard End User License Agreement